About Jaya Grocer

Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.

Our Vision:

Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

Our Mission:

· Provide a diverse variety of High Quality and Fresh Produce

· Offer attractive Best Value Pricing

· Ensure customers have the Best Shopping Experience

· To grow the business through successful Collaboration and Partnerships

· Practice the Values of Jaya Grocer every single day

Our Values:

· Teamwork

· Trust

· Integrity

· Customer Satisfaction

· Growth

These Values form the foundation of our organization and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and are able to contribute towards our goals, join us!

Get to know the role:

You will be responsible for driving business growth, identifying new market opportunities, and building strategic partnerships, in particular for in store F&B expansion/collaboration initiatives. This role involves overseeing market research, expanding the company’s/brand’s presence, and working closely with cross-functional teams to achieve business objectives.

Key Responsibilities:

1) Strategic Planning

· Develop strategies for launching new F&B ventures, including market entry plans and feasibility studies.

· Define business objectives, target markets, and success metrics for new setups.

· Collaborate with the senior management team to align business development goals with organizational objectives.

· Identify opportunities for process improvements and implement solutions.

· Monitor industry trends and competitor activities to identify opportunities and threats.

2) Market Research & Analysis

· Perform comprehensive market research to identify trends, customer demands, and competitive gaps.

· Monitor industry developments and recommend strategies to capitalize on emerging opportunities.

· Analyze data to assess the feasibility and profitability of new ventures or initiatives.

· Monitor inventory levels, supplier/business partner’s performance, and necessary procurement processes to ensure cost efficiency and quality.

· Ensure equipment and facilities are maintained and functional to prevent disruptions.

3) Business Setup

· Lead the setup of new F&B outlets, including site selection, lease negotiations, and licensing (where applicable).

· Collaborate with design and operations teams to develop layouts, themes, and branding for new ventures.

· Oversee procurement of equipment, raw materials, and initial inventory for the business launch (where applicable).

4) Financial Oversight

· Develop budgets and financial projections for new ventures/partnerships.

· Monitor expenditures during the setup phase to ensure cost control and profitability.

· Monitor financial performance, analyze variances, and take corrective actions to achieve financial targets.

5) Team Leadership

· Set performance goals, provide coaching, and conduct regular evaluations to drive team success.

· Foster a collaborative and innovative culture within the team.

6) Revenue Growth

· Develop and implement initiatives to boost sales, enhance brand visibility, and attract new customers.

· Collaborate with the marketing teams to design campaigns and promotional strategies.

· Monitor financial performance and adjust strategies to meet revenue and profitability targets.

7) Compliance & Quality Control (Suppliers/Business Partners)

· Ensure compliance with all relevant laws, regulations, and company policies, including food safety, hygiene, health regulations, and safety standards.

· Implement and monitor quality control measures to ensure consistency and excellence.

· Maintain and update documentation for regulatory inspections and audits.

You should have:

● Bachelor’s degree in Business Administration, Business Development, or a related field.

● Minimum of 5 to 8 years of experience in business development, with at least 3 years in a leadership role within the F&B industry.

● Proven track record of driving business growth and achieving sales targets.

● Strong negotiation, communication, and interpersonal skills.

● Deep understanding of the F&B market, consumer behavior, and industry trends.

● Strategic thinker with excellent problem-solving and decision-making abilities.

● Strong leadership and team management skills, with the ability to motivate and develop high-performing teams.

● Strong analytical skills with the ability to interpret data and make informed operational decisions.

● Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

● Solid understanding of financial management as it relates to operations, including budgeting, cost control, and profit margin management.

● Ability to travel frequently to different regional locations as required.

● Flexibility to work irregular hours, including weekends and holidays, depending on operational needs.

● Strong commitment to quality and operational excellence, with a focus on achieving results and meeting KPIs.