Manager - Osh

About Jaya Grocer:

Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.

Our Vision:

Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”.We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

Our Mission:

· Provide a diverse variety ofHigh QualityandFresh Produce

· Offer attractiveBest Value Pricing

· Ensure customers have theBest Shopping Experience

· To grow the business through successfulCollaborationandPartnerships

· Practice theValuesof Jaya Grocer every single day

Our Values:

· Teamwork

· Trust

· Integrity

· Customer Satisfaction

· Growth

These Values form the foundation of our organization and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and are able to contribute towards our goals, join us!

Get to know the role:

  • Develop and implement internal policies and streamlined processes for Occupational Health & Safety (OSH).
  • Proactively assess and manage OSH risks across all Jaya Grocer (JG) operations, HQ, Distribution Centres & Darkstores.
  • Establish and maintain effective safety and security metrics, fostering heightened safety awareness and ensuring compliance with facilities.
  • Keep senior management informed about OSH scenarios that could potentially affect the company and to provide recommendations forward.
  • Collaborate with service partners to promote workplace well-being and mental health initiatives.

Key Responsibilities:

  • Formulate, refine, and evolve internal policies and efficient processes for OSH.
  • Identify, prevent, mitigate, and effectively respond to potential and actual safety and security risks impacting staff, company assets, or operations.
  • Align with JG's business objectives and provide practical, business-friendly health abd safety advice, offering innovative solutions.
  • Continuously monitor OSH objectives, proactively pursuing early interventions and robust preventive measures.
  • Design and implement comprehensive OSH training and testing programs.
  • Develop persuasive business cases to justify investments in risk mitigation.
  • Gather and manage information and process data to identify meaningful risk trends for effective identification and mitigation.
  • Collaborate with Grab's country and regional partners to identify critical areas for improvement for Jaya Grocer.
  • Proactively manage vendor/business partner relationships, conduct performance reviews, and ensure quality service provision.
  • Offer expert guidance and consultation on OSH aspects for JG premises.
  • Timely escalation and efficient management of OSH incidents.
  • Foster and maintain strong relationships with internal and external stakeholders.
  • Foster collaborative initiative with the Security team to promote a safe working environment.

You should have:

  • Bachelor's degree or equivalent relevant accreditation.
  • MOM Registered Workplace Safety & Health Officer (SHO) or in process of obtaining certification.
  • Possess at least 3 years or more of professional experience within the Occupational Health & Safety (OSH).
  • Experience in the Retail & F&N environment is an advantage.
  • Strong spoken and written communication skills.
  • Up-to-date with industry and governmental regulations, and bring strong relationships with local government or private sector counterparts.
  • Analytical mindset with the ability to present and execute on actionable findings.
  • Ability to develop complex policies and procedures with minimal supervision.
  • Possess strong problem solving, decision making, analytical, communication and interpersonal skills.
  • Displays strong judgment, a well-grounded moral compass, and a humble disposition that respects and resonates with the unique culture at Jaya Grocer.
  • Executive presence to influence leaders and drive positive outcomes.
  • Ability to work cross-functionally, independently or virtually in a minimally structured and fast-paced environment.
  • Self-motivated and driven to manage multiple tasks simultaneously and to meet highly dynamic deadlines.
  • Proficiency in Google applications, including Google Sheets, Slides, and Docs, is highly advantageous.