Executive - Social Media

About Jaya Grocer:

Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication are what we require to deliver quality products and service to our consumers and customers.

Our Vision:

Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

Our Mission:

· Provide a diverse variety of High Quality and Fresh Produce

· Offer attractive Best Value Pricing

· Ensure customers have the Best Shopping Experience

· To grow the business through successful Collaboration and Partnerships

· Practice the Values of Jaya Grocer every single day

Our Values:

· Teamwork

· Trust

· Integrity

· Customer Satisfaction

· Growth

These Values form the foundation of our organization and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and are able to contribute towards our goals, join us!

Get to know the role:

We are seeking a dynamic and results-oriented Social Media Executive to join our team. The ideal candidate will be a passionate digital native with a deep understanding of social media platforms and a proven track record in executing successful campaigns.

Responsibilities:

Content Creation/Project Management

• Develop and implement effective social media strategies aligned with overall marketing objectives

• To manage campaign/project from conception to completion

• Create engaging content across various social media platforms (Instagram, Facebook, TikTok, Xiao Hung Shu, Youtube etc.)

• Manage and grow our social media community through interaction and engagement.

• Possess strong skills in understanding what content that is effective to use for social ads (Meta, XHS, Tiktok, etc)

• Collaborate with the marketing team to develop and execute integrated marketing campaigns.

• Manage influencer marketing campaigns and partnerships.

• Stay up-to-date with the latest social media trends and best practices.

Performance Marketing

• Monitor social media analytics and generate comprehensive reports to measure performance.

• Use analytics tools to track the performance of content, providing actionable insights for improvement.

• Familiar with ad formats and optimization strategies to maximize campaign success.

Requirements:

• Proven experience in social media management and campaign execution.

• Strong understanding of performance marketing metrics and analytics tools.

• Proficiency in various social media platforms and their algorithms.

• Excellent communication and interpersonal skills.

• Strong project management and organizational abilities.

• Ability to work independently and as part of a team.

• Creative and innovative mindset.

• Strong proficiency in English (written & verbal). Able to write in Chinese is a plus point


If you are a passionate social media enthusiast with a proven ability to drive results, we encourage you to apply.