About Jaya Grocer:

Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers. Our Vision: Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

Our Mission:

● Provide a diverse variety of High Quality and Fresh Produce

● Offer attractive Best Value Pricing

● Ensure customers have the Best Shopping Experience

● To grow the business through successful Collaboration and Partnerships

● Practice the Values of Jaya Grocer every single day Our Values:

● Teamwork

● Trust

● Integrity

● Customer Satisfaction

● Growth

These values form the foundation of our organization and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and able to contribute towards our goals, join us!

Get to know the role:

The candidate will be responsible for carving out strategies and driving the full execution of said strategies; to achieve various predefined goals of the company. Broadly, the role will involve :

• Working closely with numbers and leveraging data from different sources to assess business impact, ideate and support suggested strategies

• Overseeing & executing large/complex projects. Ie. End-to-end planning of how a project will be executed, being accountable for timelines, working with cross-functional teams & measuring/monitoring key metrics of various strategic projects.

A strong candidate should have the following:

• Strong analytical skills and the ability to independently uncover business insights for action. Bonus if the candidate is proficient in SQL language

• Possess the ability to manage multiple stakeholders (even amongst senior levels) and be quick to develop an understanding of operational constraints and nuances

• Strong project management & stakeholder management capabilities

• Excellent communication skills, both written and verbal

• Be able to navigate around ambiguity and triangulate various views to conceptualize ideas and drive them to execution

• Strong problem-solving abilities and the ability to think critically.

• Highly adaptive to a dynamic business environment and able to pick up concepts (especially around Retail, FMCG and B2B) quickly.

• Comfortable operating in an ambiguous and fast-paced environment, demonstrating flexibility and adaptability

• Ability to balance detail with quick execution

The ideal candidate should also demonstrate a strong sense of curiosity and willingness to learn.

Key Responsibilities:

• Strategic Planning & Problem Solving:

• Independently develop strategic plans and initiatives to drive the achievement of company goals
• The candidate should also stay updated with industry trends and competitive landscape to make informed strategic recommendations
• Adapt and pivot strategies when necessary, demonstrating comfort in dealing with ambiguity and uncertain situations
• Ability to take complex problems and break them into actionable solutions (backed by data)

• Analytics:

• Work closely with numbers to analyze data and metrics, identify trends, and extract insights o Triangulate large amounts of data from different sources to gain a holistic understanding of the business
• Measure the impact and effectiveness of strategic projects, using data-driven insights and metrics to evaluate success

• Project Management:

• Responsible for driving the end-to-end execution of strategic projects. This includes collaborating with cross-functional teams for implementation, providing support and guidance throughout the process
• Roll up your sleeves and actively participate in the execution of projects, working closely with team members and taking ownership of tasks as needed
• Identify and address any challenges or roadblocks that may arise during project execution, proactively finding solutions to ensure smooth implementation

• Communication & Stakeholder Management:

• Communicate progress & results of key projects and/or insights and clearly articulate recommendations to stakeholders and senior management

You should have:

• Minimum 6 years of working experience in related field (strategy, consulting & retail)

• Work experience in and/or familiarity with F&B, Retail or B2B Management is a plus. Bonus if the candidate has experience in performance marketing and user lifecycle management

• Preference for previous working experience in fast-growing/ tech company

• Strong analytical abilities - SQL proficiency a plus

• Strong ability to collaborate and align with stakeholders at all levels, including senior leadership

• Prior experience in project management