About Jaya Grocer:
Jaya Grocer is an affiliate of
Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand
grocery delivery to more consumers in Malaysia, we are dedicated towards
building a strong team that is aligned with our goals. At Jaya Grocer, team
collaboration and dedication are what we require to deliver quality products
and service to our consumers and customers.
Our goal is to become the leading online-to-offline
(O2O) retailer, leveraging our omnichannel strength to provide our customers
with a rewarding, fulfilling, and exciting experience. Our goal is for
customers to say “I can get what I want whenever I need it”. We aim to achieve this through
offering high-quality yet affordable goods, facilitating seamless cashless
checkouts, loyalty membership via GrabRewards and introducing our private label
with "Grab Signatures."
Provide a diverse
variety of High Quality and Fresh Produce
Offer attractive Best Value Pricing
Ensure customers have
the Best Shopping Experience
To grow the business
through successful Collaboration and Partnerships
Practice the Values of Jaya
Grocer every single day
These Values form the foundation of our organization and should be lived by
each of us, as they are a part of our DNA. So, if you fit the profile and are
able to contribute towards our goals, join us!
to know the role:
Responsible for the provision of advice to management on contemporary
human resources management issues, employment and industrial law, workplace and
local government. Provide advice and information to management and implement
industrial relations and employment policies in best practice of the industry.
· Conduct counselling and coaching for staff pertaining to
performance and disciplinary issues.
Take necessary disciplinary actions including
conducting investigation, drafting letters & conducting domestic inquiry.
To perform analysis / prepare related reports
on employee and industrial relations and other areas within the scope.
Monitor employee issues and concerns (by
analyzing types of misconduct and respective departments or outlets).
Monitor behavior and take action to adequately
address such concerns or issues to avoid or to successfully defend against
Provide informed views of best practices or
actions to take on pertinent issues to strengthen Company’s position, minimize
litigation, and protect and enhance Company's reputation.
Handle employees’ grievances.
Develop and implement ER programs to enhance
industrial harmony, which includes retaining staff.
Conduct HR audits which include visiting the
Any other assignment that may be assigned from time to time.
You should have:
Bachelor’s Degree, Advanced/ Higher/ Graduate Diploma, Diploma in Human
Resource Management related discipline or equivalent.
- Minimum 5 years
of hands-on experience in the area related to industrial relations and
employment/ labour matters.
- Familiar with Employment Act 1955, Industrial
Relations Act 1967.
- Required skills:
communication skills, negotiation skills, coaching skills, analytical
skills, problem-solving skills, writing skills, and computer skills.
- Personal attributes: fair, determined,
confident, critical thinker, people-oriented, logical, sense of urgency.
- Possess good command of English & Bahasa
- Performance-driven and