Get to know the role:
Responsible for overall store operations and
oversees a variety of staff functions. Develops major goals to support broad
functional objectives. Comprehensive knowledge of the overall departmental
function.
Key
Responsibilities:
- Ensure all department
and store condition are ready for business at all time
- Assist with execute all
company rules & regulations and strengthen SOP practices
- Maintain and update all
kind of licenses in store such as business, rice, liquor and etc
- Ensure store compliance
with government health department rules and regulations such as typhoid
injection record, food handling certificate, first aid certificate and
etc.
- Ensure store compliance
with government authorities’ rules and regulations such as OSHA, Ministry
of Domestic Trade and Consumer Affairs (KPDNHEP) guidelines, local council
rules and etc
- Responsible for handle
daily administration tasks such as staff attendance, MC claim, leave
application, working schedule and etc. and keep posted to Store Manager
- Prepare and check
reports (hostel listing, housekeeping & security monthly attendance
& etc.) as when needed and submit to Store Manager for verification
- Coordinate and
communicate with HQ backend support department (IT, HR, Non-Trade,
A&P, Maintenance, Customer Service) to ensure daily, weekly &
monthly routine duties complete as per schedule
- Prepare half yearly
stock take with ensure outlet planogram is updated and ensure outlet stock
take accomplish as planning
- To manage customer
inquiries, handle complaints, provide solutions and alternatives in a
polite manner
- Ensure all sales,
marketing and promotional activities and feedback relevant issues to Store
Manager
- Multitasking in assist
to resolve and support all departments as when needed
- Perform any other duties
in general operational functions and ad-hoc assignments