Officer - Grocery Procurement (Non-Trade)

Role and Responsibilities:

1. Procurement & Sourcing

  • Source and procure non-trade items (e.g., packaging materials, uniforms, stationery, operational supplies) in a timely and cost-effective manner
  • Identify, evaluate, and onboard new suppliers to expand and strengthen the supplier network
  • Obtain quotations, conduct price comparisons, and support decision-making based on cost, quality, and lead time
  • Execute purchase orders (POs) and ensure accurate and timely order processing

2. Vendor Management & Negotiation

  • Build and maintain strong relationships with suppliers to ensure reliable supply levels
  • Negotiate pricing, terms, and cost reductions to optimize procurement spend
  • Monitor supplier performance through scorecards and implement corrective necessary actions
  • Ensure suppliers comply with company standards and requirements

3. Inventory & Stock Management

  • Monitor stock levels and support replenishment planning across outlets and distribution centre
  • Analyze stock balance reports to prevent overstocking or stock shortages
  • Support stockpiling strategies during crisis or supply disruptions
  • Coordinate with warehouse and operations team for stock allocation and distribution

4. Product & SKU Management

  • Manage and maintain SKU listings, ensuring accuracy in system records
  • Support SKU expansion initiatives to improve operational efficiency and product availability
  • Work closely with stakeholders to introduce new items or improve existing specifications

5. Process Improvement & SOP

  • Develop and enhance procurement processes and Standard Operating Procedures (SOP)
  • Implement tools such as checklists, tracking sheets, and forms to improve workflow accuracy
  • Identify operational gaps and propose improvements to increase efficiency and reduce errors

6. Reporting & Analysis

  • Prepare monthly procurement and costing reports for finance and management review
  • Conduct analysis on goods returns, supplier performance, and cost trends
  • Maintain master data records (Supplier/SKU/Category) for accurate tracking and reporting

7. Project Coordination (Ad-Hoc)

  • Participate in cross-functional projects such as new product development, branding initiatives, and operational improvements
  • Coordinate with marketing, operations, and warehouse teams to ensure successful project execution
  • Support rollout of new non-trade items across outlets

8. Compliance & Record Keeping

  • Maintain proper documentation and records for procurement activities
  • Ensure data accuracy and real-time updates in tracking systems (e.g., Google Sheets, ERP systems)
  • Adhere to company policies and procurement guidelines

9. Team Support & Coordination

  • Support and guide junior staff or officers in daily procurement activities
  • Ensure smooth workflow and timely completion of assigned tasks
  • Collaborate with internal stakeholders including operations, finance, and warehouse teams

10. Outlet Visitation & Findings Report

  • Conduct scheduled and ad-hoc visits to outlets to assess non-trade item usage, stock conditions, and operational compliance
  • Observe and evaluate on-ground procurement and inventory practices against company standards
  • Identify gaps, discrepancies, or areas for improvement during outlet visits
  • Document findings and prepare structured visit reports for management review
  • Follow up with outlet teams and relevant stakeholders on corrective actions arising from visit findings
  • Track resolution progress and escalate recurring issues where necessary

11. Chemical Safety Documentation & Compliance

  • Maintain and update records of all chemical-related safety documentation, including Safety Data Sheets (SDS/MSDS) for cleaning agents, pest control chemicals, and other hazardous materials used across outlets
  • Ensure documentation is complete, current, and readily accessible for internal and external audits
  • Coordinate with suppliers to obtain and renew chemical safety documents as required
  • Support compliance with regulatory requirements and company safety standards related to chemical handling and storage
  • Flag and follow up on any expired or missing documentation in a timely manner

  • Diploma or Degree in Business, Supply Chain, Retail, or related field
  • 1–2 years of relevant experience (fresh graduates are welcome to apply)
  • Good attention to detail and accuracy in data handling
  • Basic proficiency in Microsoft Excel (e.g., VLOOKUP, Pivot Table)
  • Good organizational and coordination skills
  • Able to work in a fast-paced retail environment

  • Diploma or Degree in Business, Supply Chain, Retail, or related field
  • 1–2 years of relevant experience (fresh graduates are welcome to apply)
  • Good attention to detail and accuracy in data handling
  • Basic proficiency in Microsoft Excel (e.g., VLOOKUP, Pivot Table)
  • Good organizational and coordination skills
  • Able to work in a fast-paced retail environment