About Jaya Grocer
Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.
Our Vision:
Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."
Our Mission:
· Provide a diverse variety of High Quality and Fresh Produce
· Offer attractive Best Value Pricing
· Ensure customers have the Best Shopping Experience
· To grow the business through successful Collaboration and Partnerships
· Practice the Values of Jaya Grocer every single day
Our Values:
· Teamwork
· Trust
· Integrity
· Customer Satisfaction
· Growth
These Values form the foundation of our organisation and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and are able to contribute towards our goals, join us!
Get to know the role:
As a IT Project Executive, you will work closely with the Assistant Manager, IT Projects, to support the delivery, enhancement and maintenance of IT systems related to retail business operations.
These systems may support areas such as store operations, point-of-sale, inventory, merchandising, procurement, warehousing, finance, payments and e-commerce.
The Assistant Manager will oversee overall project direction, scope, priorities and key decisions. You will focus on day-to-day project coordination, execution, testing, deployment support and documentation.
Key Responsibilities:
Support the Assistant Manager in delivering IT projects for retail business operations systems.
Coordinate day-to-day project activities, timelines, actions and deliverables.
Gather and document business requirements with users, internal teams and vendors.
Coordinate system testing, user acceptance testing, deployment and post-go-live support.
Track project risks, issues and delays, and escalate them promptly to the Assistant Manager.
Maintain accurate project, system and process documentation.
Provide clear project updates and follow up on outstanding actions.
Research suitable retail IT solutions and industry practices.
Support system enhancements, user briefings and training activities.
Provide on-site support at Jaya Grocer branches when required.
Assist with troubleshooting during implementation and stabilization.
Perform other related duties as assigned.