About Jaya Grocer:
Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.
Our Vision:
Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."
Our Mission:
· Provide a diverse variety of High Quality and Fresh Produce
· Offer attractive Best Value Pricing
· Ensure customers have the Best Shopping Experience
· To grow the business through successful Collaboration and Partnerships
· Practice the Values of Jaya Grocer every single day
Our Values:
· Teamwork
· Trust
· Integrity
· Customer Satisfaction
· Growth
Key Responsibilities:
To respond and attend the complaint.
To perform general maintenance and servicing for all facilities in the hostel.
To understand the complaint according to the work order issued.
To be responsible for any work order issued on a daily basis.
To assist, the Executive controls the numbers of complaints.
Ability to be independent on site.
Able to prioritize and organize work assignments.
Able to work under pressure situations and exercise good judgements.
Able to focus attention on details, speed and accuracy in order of delivering task.
Able to have good communication and impression between store managers & hostel’s occupants.
To test, troubleshoot and perform basic repair on all types of equipment in the hostel.
To perform service and maintenance duties in the hostel with the highest degree of efficiency this contributes to savings in cost and resources.
Available and always in standby mode for any emergencies or ad-hoc basis and act in engineering capacity to protect occupants and associates, and preserve the issues during the emergency.
Performs other duties as assigned by the Executive.
To train and instruct other members of the staff through sharing of knowledge and skills.
Able to solve any related task regarding the handyman & wireman (versatile).
Well known in electrical matters such as Distribution Board, 3 phases, 1 phase, MCB, wiring etc.
To monitor and update all services and maintenance via written records and e-maintenance report.
High integrity, efficiency, good terms with superior, professional and advisable for better clarification and decision.
To help executives to manage 3rd party suppliers and contractors to ensure services provided are completed in a timely and effective manner.
Able and willing to travel the entire hostels in Klang Valley.