About Jaya Grocer
Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.
Our Vision:
Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabCoins and introducing our private label with "Grab Signatures."
Our Mission:
Provide a diverse variety of High Quality and Fresh Produce
Offer attractive Best Value Pricing
Ensure customers have the Best Shopping Experience
To grow the business through successful Collaboration and Partnerships
Practice the Values of Jaya Grocer every single day
Our Values:
Teamwork
Trust
Integrity
Customer Satisfaction
Growth
These Values form the foundation of our organisation and should be lived by each of us, as they are a part of our DNA. So, if you fit the profile and are able to contribute towards our goals, join us!
Get to know the role:
We are seeking a dynamic F&B Expansion Executive to support the development and scaling of new food & beverage concepts. This role will work closely with the expansion, operations, and culinary teams to launch new outlets, food hall concepts, and ready-to-eat offerings.
The ideal candidate has 2-3 years of F&B industry experience and a strong understanding of kitchen operations, menu execution, and outlet setup. Candidates with hands-on experience as a line cook or chef will have an advantage. This role is ideal for someone who enjoys building new concepts from the ground up, coordinating cross-functional teams, and translating food ideas into scalable retail experiences.
Key Responsibilities:
F&B Concept Development
Support the development and rollout of new F&B concepts, including food halls, specialty counters, and ready-to-eat offerings.
Assist in menu development, recipe standardisation, and operational feasibility assessments.
Oversee procurement of equipment, raw materials, and initial inventory for the business launch (where applicable).
Work with chefs and culinary partners to refine food offerings suitable for scale.
Outlet & Kitchen Setup
Coordinate the setup of new kitchens and food outlets, including layout planning, equipment selection, and operational workflow.
Ensure kitchen processes are efficient, safe, and scalable across locations, inclusive of equipment and facilities are maintained and functional to prevent disruptions
Support pre-opening activities including testing, soft launches, and operational readiness.
Operations & Process Optimisation
Develop and document SOPs for kitchen operations, food preparation, and service flow.
Monitor operational performance and recommend improvements for productivity and food quality.
Work closely with outlet teams to troubleshoot operational issues.
Supplier & Product Coordination
Coordinate with suppliers for ingredients, equipment, and packaging requirements.
Assist in sourcing ingredients aligned with menu concepts and cost targets.
Monitor inventory levels, supplier/business partner’s performance, and necessary procurement processes to ensure cost efficiency, quality and supply stability.
Project Coordination
Support cross-functional collaboration between senior management team, operations, leasing, marketing, and store teams.
Track project timelines and ensure milestones are achieved for new outlet launches.
Develop budgets and financial projections and monitor expenditures to ensure cost control and profitability, in collaboration with the supervisor.
Assist in pilot testing and scaling successful F&B concepts.
Monitor market research & analysis, industry trends and competitor activities to identify opportunities and threats.
Monitor industry developments and recommend strategies to capitalize on emerging opportunities.
Analyze data to assess the feasibility and profitability of new ventures or initiatives.
Monitor inventory levels, supplier/business partner’s performance, and necessary procurement processes to ensure cost efficiency and quality.
Compliance & Quality Control (Suppliers/Business Partners)
Ensure compliance with all relevant laws, regulations, and company policies, including food safety, hygiene, health regulations, and safety standards.
Implement and monitor quality control measures to ensure consistency and excellence.
Maintain and update documentation for regulatory inspections and audits.